Changes and cancellations
If you need to make a change to a confirmed order, please contact our customer care team within 24 hours from receipt of your order confirmation email.
Once the order is placed can't be cancel.
Exchange Policy
We gladly accept exchange of all our merchandise except caps within 3 days from the date of order delivery (as recorded by the shipping provider), provided they are in their original and resalable conditions.
The items being exchanged must be unworn, unwashed, and unaltered with all tags intact. In the event of the exchange, if the merchandise does not meet the required conditions, we reserve the right to withhold exchange.
Please note that we do not accept exchange of Name/logo embroidered and custom sized products.
We also provide margins inside, so that if anyone wants to increase to one bigger size then that can be done as well.
If you would want to send it to us for alteration then we will be happy to do the same.
Please email us on info.thescrublife@gmail.com or Whatsapp us on +918800309827
Exchange Process
- If you wish to exchange your product, an exchange request must be raised within 3 days of the order being delivered.
- We provide one complimentary pickup per order for exchange requests.
- If the customer wishes to exchange the product again after the first exchange, the product must be shipped back to us at the customer’s own cost. Once received, we will process the exchange accordingly.
Returns & Refund Policy
We don't have refund or return available.